SUPPORT
We're here to help.
Frequently asked
How do I play?
Tap anywhere to make Ozy jump. Time your jumps to avoid monsters and grab coins. Hit a rocket and you'll fly for thirteen seconds — invincible, and bonus points.
Is the game really free?
Yes. Jump Ozy is free, with no ads and no in-app purchases that gate gameplay.
What devices does it support?
iPhone (iOS 16.0+), iPad (iPadOS 16.0+), Mac (macOS 13+ on Apple Silicon), and Apple Vision (visionOS 1.0+).
How are my scores saved?
Locally on your device. If you're signed into Game Center, your high score syncs to Apple's leaderboard.
The game won't start / something's broken
Try the standard fixes first: force-quit the app and reopen it, restart your device, or reinstall from the App Store. Your high score is in Game Center and won't be lost. If it's still broken, email us with your device model and iOS version.
How do I reset my progress?
Uninstall and reinstall the app. Your locally-stored data is removed on uninstall.
Can I disable sound?
Yes — from the main menu, tap the sound button to toggle audio. Haptics follow your device's system setting.
Do you collect my data?
No. Nothing leaves your device. See our Privacy Policy.
Still stuck?
Email us at support@centraldomains.com. We read every message and reply within a couple of days. Include your device model and iOS version if you're reporting a bug.